Customer Insights

I’m a consultant who loves exploring technology and turning complex ideas into something practical and useful. A lot of what I learn comes from hands-on work, and too often the answers out there are buried in jargon or written only for experts.

This space is where I break things down—capturing processes, lessons learned, and real-world examples from working with Customer Insights. My goal is to make technical content clear and approachable, whether you’re just starting out or looking to sharpen your expertise.